Client Login and Customer Support

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Client Logins

Access our applications

Please consult your onboarding package or contact your account manager for the log-in URL your company uses to log-in to: enTrader, enVoy, enPrice, SimEnergy, Energy One Trading (EOT), enFlow

Certificates

*.egssis.com Certificates (TLS) – Valid from 25/06/2024 to 27/07/2025

• Certificate (PEM format)
• Certificate (PKCS#7 format – includes Root Certificates)

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Contact Customer Support

Energy One’s support teams can be contacted using the details and portal links below:

Asia-Pacific

Call 1300 997 287 (local) / +61 2 8916 2203 (international)

Europe

Call +32 2 456 17 10 for CMS/DOGS/egssPort/SMA

Call +33 2 59 58 16 94 for eZ-Ops/REMIT Trade Reporting

Call +44 8456 432 348 for enFlow/enTrader/enVoy/enPrice

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