Cookie Policy

The Energy One Group is made up of different legal entities, details of which can be found here: www.energyone.com/about-energy-one/ This Cookie policy is issued on behalf of the Energy One Group, so when we mention “Energy One”, “we”, “us” or “our” in this policy, we are referring to the relevant company in Energy One group responsible for processing your data.  Contigo Software Limited (company number 05800747) with registered office at 4th Floor, Radcliffe House, Blenheim Court, Solihull, B91 2AA, United Kingdom is responsible for this website.

By using our websites (through any device) you acknowledge that this Cookie Policy applies to our use of cookies in accordance with this Cookie Policy in addition to any other terms and conditions which may apply.

We reserve the right to make changes to our Cookie Policy. Any such changes shall appear here and become effective immediately.

Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different and useful jobs, such as remembering your preferences, recording data about the pages you visit, and generally improving your online experience.

The cookies used on our website can be categorised as analytical or performance cookies. These types of cookies collect anonymous data. This data cannot track individual users but is useful in allowing us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

What sort of cookies do we use?

We have set out in the table below which cookies we use on this website and what their purpose is. The table also sets out after what period each cookie will expire.

COOKIE
TYPE
DESCRIPTION
DURATION
cookieyes-consent
Necessary
CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors.
1 year
__cf-bmNecessaryThe cookie, set by Cloudflare, is used to support Cloudflare bot management.30 minutes
_GRECAPTCHANecessaryGoogle Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.5 months 27 days
JSESSIONIDNecessaryNew Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application.Session
__hssrcNecessaryThis cookie is set by HubSpot whenever it changes the session cookie. The _hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.Session
__hsscNecessaryHubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.30 minutes
rc::aNecessaryThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.Never Expires
rc::fNecessaryThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.Never Expires
rc::cNecessaryThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.Session
rc::bNecessaryThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.Session
wpEmojiSettingsSupportsNecessaryWordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly.Session
MUIDAdvertisementBing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.1 year 24 days
ANONCHKAdvertisementThe ANONCHK cookie, set by Bing, is used to store a user’s session ID and verify ads’ clicks on the Bing search engine. The cookie helps in reporting and personalization as well.10 minutes
YSCAdvertisementYoutube sets this cookie to track the views of embedded videos on Youtube pages.Session
VISITOR_INFO1_LIVEAdvertisementYouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.5 months 27 days
VISITOR_PRIVACY_METADATAAdvertisementYouTube sets this cookie to store the user’s cookie consent state for the current domain.6 months
CLIDAnalysisMicrosoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited.1 year
_clckAnalysisMicrosoft Clarity sets this cookie to retain the browser’s Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID.1 year
_clskAnalysisMicrosoft Clarity sets this cookie to store and consolidate a user’s pageviews into a single session recording.1 day
__hstcAnalysisHubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).5 months 27 days
hubspotutkAnalysisHubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.5 months 27 days
SMAnalysisMicrosoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains.Session
MRAnalysisThis cookie, set by Bing, is used to collect user information for analytics purposes.7 days
_ga_*AnalysisGoogle Analytics sets this cookie to store and count page views1 year 1 month 4 days
_gaAnalysisGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.1 year 1 month 4 days
yt-remote-device-idFunctionalYouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.Never Expires
ytidb::LAST_RESULT_ENTRY_KEYFunctionalThe cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future.Never Expires
yt-player-headers-readableFunctionalThe yt-player-headers-readable cookie is used by YouTube to store user preferences related to video playback and interface, enhancing the user’s viewing experience.Never Expires
yt-remote-connected-devicesFunctionalYouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.Never Expires
yt-remote-session-appFunctionalThe yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player.Session
yt-remote-cast-installedFunctionalThe yt-remote-cast-installed cookie is used to store the user’s video player preferences using embedded YouTube video.Session
yt-remote-session-nameFunctionalThe yt-remote-session-name cookie is used by YouTube to store the user’s video player preferences using embedded YouTube video.Session
yt-remote-cast-availableFunctionalThe yt-remote-cast-available cookie is used to store the user’s preferences regarding whether casting is available on their YouTube video player.Session
yt-remote-fast-check-periodFunctionalThe yt-remote-fast-check-period cookie is used by YouTube to store the user’s video player preferences for embedded YouTube videos.Session
_cfuvidUncategorisedDescription is currently not available.Session

Why do we use cookies?

Using cookies allows us to record information which helps us to improve our service to you. By storing preferences you select on some pages of the website we can display pages in the way you choose across all pages of the website, rather than having to continually ask you (as we would have to do if we did not use cookies). And by tracking the way you use the website and the pages you visit, we can see which pages are most popular and see how you navigate around the website, which allows us to optimise the site’s content and layout to make subsequent visits easier and better.

Please note that:

  • Third party vendors show our ads on sites on the internet.
  • Third party vendors use cookies to serve ads based on a user’s prior visits to our website.
  • Some third parties may also use cookies on our website, over which we have no control, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies.
  • Users can deactivate or opt out of a third party’s use of cookies by visiting the Network Advertising Initiative opt out page.

What if I don’t want to allow the use of cookies?

You may prevent us from storing a cookie on your computer by accepting and/or declining certain cookies via the slider on our website or setting your browser so that it will not accept cookies. If you wish to restrict or block the cookies which are set by any website, you can adjust the browser settings for each browser you use, on each device you use to access the Internet. Please be aware that some of our services may not function if your browser does not accept all cookies (including strictly necessary cookies). For information on how to adjust your browsers’ cookie settings, please visit www.allaboutcookies.org.

Except for essential cookies, all cookies will expire after 2 years.

Tell us about your project