Cookie Policy

The Energy One Group is made up of different legal entities, details of which can be found here: www.energyone.com/about-energy-one/ This Cookie policy is issued on behalf of the Energy One Group, so when we mention “Energy One”, “we”, “us” or “our” in this policy, we are referring to the relevant company in Energy One group responsible for processing your data.  Contigo Software Limited (company number 05800747) with registered office at 4th Floor, Radcliffe House, Blenheim Court, Solihull, B91 2AA, United Kingdom is responsible for this website.

By using our websites (through any device) you acknowledge that this Cookie Policy applies to our use of cookies in accordance with this Cookie Policy in addition to any other terms and conditions which may apply.

We reserve the right to make changes to our Cookie Policy. Any such changes shall appear here and become effective immediately.

Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different and useful jobs, such as remembering your preferences, recording data about the pages you visit, and generally improving your online experience.

The cookies used on our website can be categorised as analytical or performance cookies. These types of cookies collect anonymous data. This data cannot track individual users but is useful in allowing us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

What sort of cookies do we use?

We have set out in the table below which cookies we use on this website and what their purpose is. The table also sets out after what period each cookie will expire.

COOKIE
TYPE
DESCRIPTION
DURATION
cookieyes-consent
Necessary
CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors.
1 year
__cf-bmNecessaryThe cookie, set by Cloudflare, is used to support Cloudflare bot management.30 minutes
_GRECAPTCHANecessaryGoogle Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.5 months 27 days
JSESSIONIDNecessaryNew Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application.Session
__hssrcNecessaryThis cookie is set by HubSpot whenever it changes the session cookie. The _hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.Session
__hsscNecessaryHubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.30 minutes
YSCAdvertisementYoutube sets this cookie to track the views of embedded videos on Youtube pages.Session
VISITOR_INFO1_LIVEAdvertisementYouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.5 months 27 days
__hstcAnalyticsHubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).5 months 27 days
hubspotutkAnalyticsHubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.5 months 27 days
CONSENTAnalyticsYouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.2 years
VISITOR_PRIVACY_METADATAUncategorisedDescription is currently not available.5 months 27 days

Why do we use cookies?

Using cookies allows us to record information which helps us to improve our service to you. By storing preferences you select on some pages of the website we can display pages in the way you choose across all pages of the website, rather than having to continually ask you (as we would have to do if we did not use cookies). And by tracking the way you use the website and the pages you visit, we can see which pages are most popular and see how you navigate around the website, which allows us to optimise the site’s content and layout to make subsequent visits easier and better.

Please note that:

  • Third party vendors show our ads on sites on the internet.
  • Third party vendors use cookies to serve ads based on a user’s prior visits to our website.
  • Some third parties may also use cookies on our website, over which we have no control, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies.
  • Users can deactivate or opt out of a third party’s use of cookies by visiting the Network Advertising Initiative opt out page.

What if I don’t want to allow the use of cookies?

You may prevent us from storing a cookie on your computer by accepting and/or declining certain cookies via the slider on our website or setting your browser so that it will not accept cookies. If you wish to restrict or block the cookies which are set by any website, you can adjust the browser settings for each browser you use, on each device you use to access the Internet. Please be aware that some of our services may not function if your browser does not accept all cookies (including strictly necessary cookies). For information on how to adjust your browsers’ cookie settings, please visit www.allaboutcookies.org.

Except for essential cookies, all cookies will expire after 2 years.

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